ABOUT US

At VIP Hospitality & Events Staffing, we bring efficiency and excellence to every shift.

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As a premium temporary staffing agency, we provide top-tier talent across the hospitality industry.

Whether you're a client in need of reliable, professional staff or a hospitality pro looking for flexible
work, VIP is your trusted partner.

We pride ourselves on never letting our clients down. Our team is dedicated to delivering a seamless,
high-quality service every time, no excuses, no exceptions.
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Meet the Team

Charlene Beale

OPERATIONS DIRECTOR
With over 20 years' experience in hospitality staffing, Charlene built VIP to raise the standard.

Her passion for service and talent for building strong client relationships have shaped VIP into a brand known for delivering quality every time.
charlene beale

Max Hill

RECRUITMENT CONSULTANT
Max has worked every role in the industry and knows exactly what it takes to make an event shine.

Passionate about building strong teams, he leads our recruitment and training, ensuring every VIP staff member upholds our premium promise.
max hill

Our Core Values

People-First

Our team is made up of respectful, dependable individuals who are thoughtfully matched to roles where they can truly shine. We believe in accountability and reliability, so you can trust every member of our staff to deliver a welcoming and seamless experience for your guests.

Reliability

Hospitality depends on trust and timely support. We are committed to providing the right staff when you need them – flexible, prepared, and ready to perform, even when plans change unexpectedly.

“Count on us to show up, step up, and deliver.”

Respect

We trust our staff and give them responsibility, and in return, we expect respect. It’s about being fair, professional, and treating every role – and every person – with honesty and integrity.

Professionalism

We deliver a team that’s punctual, polished, and fully prepared to meet your event’s requirements. Clear communication and attention to detail ensure every shift runs smoothly, reflecting well on your brand and creating a positive experience for your guests.

Integrity

Honesty and fairness guide everything we do. We take responsibility for our actions and ensure consistent quality, always striving to do the right thing – even when no one is watching.

What our clients and staff are saying

From smooth service to standout staff, our clients count on us to deliver – every time. See what they’re saying.
Jennifer - Private Event

The party was fantastic and the team were really lovely and worked so hard

The party was fantastic, thank you! We were really happy with the staff you supplied.  Nandom, Georgia and Alicia were all really lovely and they worked so hard.  They were a pleasure to have helping us. Lots of people commented on how great they were, particularly that they were chatty and friendly!

Please do tell them from us that we are really pleased with what they did for us and that we would 100% recommend them all.  Please do tell them from us how pleased we were and thank them very much from us.

We are very likely going to repeat the party again next year, so I will be in touch again at some point!

Steven - Private Event

We will certainly use you again.

The event was great, thanks and the staff were really good! We were very pleased with them and would certainly use you again in the future!

Roxy - Happy Taste Catering

Help at short notice!

Thank you so much, everything went well overall and it was such a busy event. Thank you one more time for helping me out at such short notice!

Matt - SC Wine Festival

So impressed with the team

I wanted to say just how impressed I was with your team during the festival. We simply would not have been able to run as smoothly as we did without them.

From their friendly nature when interacting with our wine tasters, to their proactiveness to "hunt" for things to do rather than stand around, and their tenacity to push through the busy spells and even the negativity of one or two disgruntled visitors.

Look forward to seeing you guys at SCWF 2026 next year! 

Ben - Pop Up Pizza

I will 100% plan to use you again next year!

Thank you so much for everything this year! So happy with all the team you have given me, but Freya was great!!! I'll 100% plan to use both Freya and Faith for most of the events!

Richard - Private Event

Could not have done it without you

I just wanted to say the team absolutely aced it yesterday - we couldn’t have done it without you.  Thank you to all the guys that showed up.

Anna - Private Event

The team were a hit!

Just a quick note to say thank you to all the team. They were a hit!

Everyone I spoke to complimented on how attentive they were and they were so incredibly helpful, which helped the day run very smoothly.

Abdulrazak - Private Event

Perfect service. Above and beyond

The staff were very helpful and attentive, crucial to the success of this event, despite adapting to last minute requests. They helped with the set up, waitressing, cleaning and everything in between. Super grateful for their presence.

Nada - Private Event

Will definitely reach out for future events!

I just wanted to say the team were absolutely great! Everyone was so kind and helpful, the event wouldn’t have been as smooth without them so thank you so much!  We’ll definitely be recommending you to our friends/reaching out for future events! 

Jo, Private Event

Will definitely use again

I enquired and booked x2 bar staff for a family party and fairly short notice and everything from initial communication, invoicing and the actual event was great so will definitely use again.

Amanada, Private Event

Ensure to provide good service

VIP staffing is well organised and a friendly agency, all staff are on time, have the right uniform, are comfortable in their abilities and are willing to work in any department (food or bartending) given to them. This is an agency that not only prioritises their employees’ needs and concerns but they also ensure to provide good service for those that hire them. In addition, weekly pay is great. Working for VIP staffing has been a pleasure.

Ben, Pop Up Pizza

VIP Staffing feel like a true partnership

VIP Staffing has been an invaluable support to Pop Up Pizza, consistently providing high-caliber, reliable staff who not only meet but exceed expectations. Their team is not only highly capable and professional but also adaptable to the fast-paced nature of our events. What truly sets them apart is their personal and accommodating approach - Charlene, in particular, always goes the extra mile to check in, understand our specific needs, and ensure we have the perfect fit for every shift. It’s this level of care and attention to detail that makes working with VIP Staffing feel like a true partnership.

Saff, Five Star Caterers

Was lovely to work with her

We were all so pleased with how Sandra worked while with us at Hockey. She was so good with the customers and was quick to learn how things worked. Was lovely to work with her.

Amy -Team Member

A very positive experience

I had a great experience with VIP Staffing! As someone new to hospitality, I found the onboarding process smooth and stress-free. Everyone I worked with was friendly and supportive, especially Charlene, she was always quick to respond to any questions. There was a good variety of roles to choose from, like bar staff, waitressing, working in a box, or at a food kiosk. Overall, a very positive experience, I’d definitely recommend VIP Staffing!

Sam -Team Member

It has been a pleasure

VIP staffing is well organised and a friendly agency, all staff are on time, have the right uniform, are comfortable in their abilities and are willing to work in any department (food or bartending) given to them. This is an agency that not only prioritises their employees’ needs and concerns but they also ensure to provide good service for those that hire them. In addition, weekly pay is great. Working for VIP staffing has been a pleasure.

Amanda - Private Event

I can't say enough positive things!

Acacia was punctual, helpful and worked in a friendly and conscientious way. I can't say enough positive things about her. One of my smaller guests took a shine to her and Acacia was patient and understanding. Very highly recommended.

Zoe -Team Member

VIP isn’t just a company, it’s a community

Working at VIP has been one of the most rewarding and fulfilling experiences of my professional journey so far. From the very beginning even during the interview process I knew I was stepping into a space that valued people, purpose, and excellence. My first impression of VIP came through the interview, and honestly, it set the tone for everything that followed. The interview was warm, welcoming, and very professional. Rather than focusing on qualifications, Charlene genuinely wanted to understand me as a person, my values, my goals, and how I could grow within a workforce. Once I started working, I quickly realised that VIP isn’t just a company it’s a community. The environment at work is energetic, supportive, and built on mutual respect. Everyone from management to team members, carries a strong sense of responsibility and passion for what they do.

Marcus, Venue Manager

Delivered without a hitch

From the very first call, they just got it. We needed experienced front-of-house and bar staff for a high-profile client. VIP delivered without a hitch.